faq

TVB59X - maximum TS play/record speed

posted Sep 30, 2010, 7:28 PM by Jaewon Yim

1. ASI input: maximum Mbps possible?
 Maxmum record speed
 TVB590C: 340Mbps
 TVB595C/TVB597A: 230Mbps

 TVB597A and TVB595C has identical performance.

2. USB: is it possible to have a TS at 74Mbits/s for DVB-T or DVB-S2
 Maximum playback speed
 TVB590C:  500Mbps
 TVB595C/TVB597A: 220Mbps

 USB interface throughput itself is fast enough. But DVB-S2 symbol
rate is limited to 45MHz.

3. DVB-S2 and TVB595: Currently limited to 22Mbps. Is this limitation
present for TVB597?
Without RRC, the maximum symbol rate is 45MHz and With RRC filter on,
the maximum symbol rate is 22.5MHz for TVB595C/597A.

ISDB-T Brazil and Japan

posted Sep 28, 2010, 6:51 PM by Jaewon Yim   [ updated Sep 28, 2010, 7:24 PM ]

Q. Japan ISDB-T receiver can receive Brazil ISDB-T stream?
A. Japan ISDB-T receiver usually can not recognize Brazil ISDB-T stream even though they are compatible in modulator/demodulator level. But, Brazil ISDB-T receiver usually receive Japan ISDB-T stream.

   [Digital Broadcasting]ISDB-T 1seg Comparison(Japan and Brazil)
Japan Comparison Brazil
470 ~ 770 MHz Channel Frequencies 470 ~ 806 MHz
473+1/7 ~ 767+1/7 MHz Channel Central Frequencies 473+1/7 ~ 803+1/7 MHz
57 MHz First Intermediary Frequency 44 MHz or Base Band
One touch Button Virtual Channel Number Same number as analog one
- Channel Browsing Main Service
AVC/H.264 Video Decoder AVC/H.264
BP @ L1.2 • Profile & Level BP @ L1.3
QVGA  320 x 240 / 320 x 180

• Video Format

QVGA   320 x 240 / 320 x 180
CIF        352 x 288
SQVGA 160 x 120 / 160 x 90
15fps • Frame Rate 5 / 10 / 12 / 15 / 24 / 30fps
NTSC Video Output PAL-M
MPEG2 AAC Audio Decoder MPEG-4 HE-AAC @ L2 
SBR • High Efficient Tools SBR + PS
Parental Control
- • Symbol and Text Display
Text and symbol must be
displayed according fig.1 below
- • Programming Blocking Setting by password 
ARIB Standard Closed Caption Character ISO/IEC 8859-15 (Latin Extension)
100 Vac AC adaptor 110 ~ 240Vac
- Menu Language Portuguese
- Remote Control Button Name Portuguese
- Instruction Manual Portuguese
-

FAQ - Can not access Teleview homepage from China.

posted Sep 27, 2010, 11:58 PM by Jaewon Yim

Q. Can not access Teleview homepage http://www.teleview.com from Mainland China.
A.
It looks like China firewall is blocking our web-site including google site service now.
http://www.websitepulse.com/help/testtools.china-test.html.

Right now, only solution you to access our web-site is using VPN service.   http://www.metronetchina.com/uploads/soft/100308/4_0940152581.pdf.

Otherwise, you can access http://teleview.iptime.org with ID:"TELEVIEW\Guest"  and password "teleview".
Miffy will put document you need on the http://teleview.iptime.org site.

FAQ - TPG430B General

posted Sep 27, 2010, 11:50 PM by Jaewon Yim

1. Need Manual, Application or Firmware?
 http:\\ftp.teleview.com
ID: TELEVIEW\Guest
password: teleview

2. TPG430B would not power on?  - Check whether a fuse has blown.  - You can also unplug the power cord for 1 min. and reboot TPG430B.

3. No LCD display?  - Check the video output with other display equipment.  - Check the LCD resolution is 640*480.  - Check the cable of TPG430B inside is firmly connected to LCD.

4. If you should press F2 key during booting TPG430B in the cause of the keyboard error and so on.  - Please set the "KEYBOARD ERROR" to "NONE" in BIOS menu.  - Please replace the mainboard battery if the day/time settings keep changing on their own.

5. How to set the front of TPG430B?  - Please close the software first.    Go to Start → Run → regedit → HKEY_CURRENT_USER → Software → VB and VBA Program Settings → TPG0590_# →Startup → FrontInputEnabled. Set the date value as "1".    Please connect the front cable to the closest PCI card to CPU if there are more than 2 PCI cards in TPG430B.

6. PCI card can not be detected or does not work properly.  - Please clean the PCI slot of the PCI board. Use the eraser to very gently rub the gold contacts on the PCI card.  - Please seat the PCI card in the different PCI slot.

7. Other technical support  - Having problems with a Teleview products? Get in touch with us, sales@teleview.com.

FAQ - TLV300E / TLV400S General

posted Sep 27, 2010, 11:47 PM by Jaewon Yim   [ updated Sep 27, 2010, 11:53 PM ]

1. Need Manual, Application or Firmware?
 http://ftp.teleview.com
 ID: TELEVIEW\Guest
 password: teleview

2. Data sheet - TLV200D/TLV300E/TLV400S feature list

3. How to download firmware?

- Upgrade from Teleview website. (Teleview URL) Connect an Ethernet cable to the receiver.
 Connect the Ethernet cable to internet. If the local network has active DHCP server, the receiver will set IP ADDRESS, NET MASK and GATEWAY IP ADDRESS automatically.
Please make CONFIG/SYSTEM/NETWORK/DHCP menu ON.

 However if the local does not have a DHCP Server, enter the IP Address and Gateway address on CONFIG/SYSTEM/NETWORK/IP ADDRESS, CONFIG/SYSTEM/NETWORK/NET MASK and CONFIG/SYSTEM/NETWORK/GATEWAY menu.
Select SAVE on CONFIG/SYSTEM/FIRMWARE UPGRADE/TELEVIEW URL MENU.

The receiver will automatically download firmware from TELEVIEW web site(http://www.teleview.com). When the upgrade is finished, the receiver will ask to reboot it. - Upgrade with FTP (TLVFTPD) Connect an Ethernet cable to the receiver.

Connect the Ethernet cable to local network. If the local network has active DHCP server, the receiver will set IP ADDRESS, NET MASK and GATEWAY IP ADDRESS automatically. Please make CONFIG/SYSTEM/NETWORK/DHCP menu ON. However if the local does not have a DHCP Server, enter the IP Address and Gateway address on CONFIG/SYSTEM/NETWORK/IP ADDRESS, CONFIG/SYSTEM/NETWORK/NET MASK and CONFIG/SYSTEM/NETWORK/GATEWAY menu.

 Open Command prompt window on the PC connected in common local network, and type “tlvftpdFW_FILENAME” (tlvftpd is a program that download firmware to receiver available from Teleview on request).

 Select SAVE on CONFIG/SYSTEM/FIRMWARE UPGRADE/TLVFTPD MENU of the receiver. The receiver will download firmware from PC using ftp protocol. When the upgrade is finished, the receiver will ask to reboot it. - Upgrade with USB port (USB) Copy the recent version of firmware to any USB memory stick.

 The USB memory stick should have FAT16 or FAT32 file system. Plug the USB memory stick to the USB port on the rear panel.

Select EXEC on CONFIG/SYSTEM/UPGRADE FIRMWARE/USB menu. When all of the binary file contents are transferred, wait couple more minutes to write new firmware on the flash ROM. When the upgrade is finished, the receiver will ask to reboot it.

 4. How to control Caption function? - The CAPTION sub-menu allows you to set a configuration of the closed caption overlay on the picture. How to watch closed caption on screen display? a) Set CONFIG-MAIN-OSD-'ON' b) Select either EIA-608A or EIA-708B from CONFIG-MAIN-CAPTION – ACTIVE menu. c) If you selected EIA-608A, select valid service CC1~CC7 from CONFIG-MAIN-CAPTION-EIA608A menu. d) If you selected EIA-708B, select valid service SERVICE #1 ~ #7' from CONFIG-MAIN-CAPTION–EIA-708B menu.

5. Want to use SUB menu separated from MAIN menu? - Change CONFIG-CVBS OUT from MAIN to SUB.

6. In the MAIN menu, what "L", "-", and "E" at the side of R1,R2,B1,B2,B3,B4,B5 stand for? - They show the status of RF input signal and ASI-310 input signal. "L" means input signal is locked. "-" means no signal or bad signal quality. "E" means there are some errors.

7. There is "Host Error" in LCD of TLV200D? - It needs to be repaired. Please do not turn the power on. Repeating power on and off may cause other components defective.

8. Does TLV400S support SUB Audio? - It currently does not support SUB audio. But it will be available in the nearest future.

 9. Want to change SUB menu to MAIN menu on TAV900A LCD? - The original setting is SUB menu. But we can set MAIN menu on LCD on customers' request before shipment. It is not possible to see both menu at the same time.

10. Other technical support - Having problems with a Teleview products? Get in touch with us, Email:sales@teleview.com.

FAQ - Repair

posted Sep 27, 2010, 11:45 PM by Jaewon Yim

Need repair? - Please let us know the model name, the serial number and the product condition in details.   If it needs to be repaired in Teleview, we will issue RMA number for returning.   It takes about 1 week to finish reparing. (excluding shipment)   If the warranty (12 months) is expired, it will cost you repairing and shipping.

FAQ - TVB59X General

posted Sep 27, 2010, 11:33 PM by Jaewon Yim

1. Need Manual, Application or Firmware? You can download the software from http://ftp.teleview.com using ID:TELEVIEW\Guest and password teleview.

2. Forgot license number?  - In order to check the license number, we need to know the serial number of the modulator.   
So please contact us, sales@teleview.com, and inform us of the serial number of the modulator.    The serial number has 16 digits starting with 23.~.

3. Where can I find drivers for Teleview products?  - We provide Linux Drivers and Packages when you purchase our modulator products.    Please contact us, sales@teleview.com.

4.Stream sharing  - It may be protected under copyright.    So we are not allowed to give and accept copyrighted stream without permission or authorizaion.    And this is piracy of intellectual property, also known as copyright infringement.

5. Lost the last settings?  - In order to save the settings, please close the application before DC power off.    If you turn the DC power off without closing the application, TVB595C does not save the last settings.

6. Can not install device driver?
  - You may see "Refer the log files at the installation folder" message.    Please check the device driver setting as followed.    

PCI type : Right-click on My Computer → Properties → Hardware(Tab) → Device Manager(button) → Sound,Video and Game controllers. PCI type driver will be listed here. 

USB type : Right-click on My Computer → Properties → Hardware(Tab) → Device Manager(button). USB type driver will be listed here. 
    If the device driver is still not installed, please re-install the device driver. You can refer to the manual page 6, '5. Driver Installation'.

7. License error or software error in old version software?  - You can remove the old version and execute the latest version.    * How to remove? Go to Control Panel → Add/Remove Programs. Remove the old version. And install the latest version.  - You can remove the existing registry.    * How to remove? Start → Run → regedit → HKEY_CURRENT_USER → Software → VB and VBA Program Settings. Remove the related slot board.

8. During using USB board, what do LED colors stand for and their meanings?    
 Green - Power on
 Flashing Yellow - stream play or recording
 Red - Fault

9. Want to know Frequency Table?  - Please use RF Frequency Table in the sub-menu of the software. 
10. Other technical support  - Having problems with a Teleview products? Get in touch with us, sales@teleview.com.


FAQ - TLV400S number of audio output channel?

posted Sep 27, 2010, 11:29 PM by Jaewon Yim

Q. interested to receive up to 4 channels of audio
decoded ( back to AES ) and embedded in HD-SDI output.
Is this possible in a near future ?

A.
It is available with current TLV400S.
TLV400S MAIN decoder output upto 8 audio (=4channel) on HDSDI embedded and AES/EBU BNC connectors.
You just need to configure four BNC outputs to have AES/EBU1,2,3,4.


FAQ - Dolby E support

posted Sep 27, 2010, 11:27 PM by Jaewon Yim   [ updated Sep 27, 2010, 11:28 PM ]

Q. TLV300E or TLV400S support Dolby E?
A. Not supported on SDI/HDSDI embedded audio or AES/EBU digital audio output either.

FAQ - Technical Support / Inquiry

posted Sep 27, 2010, 11:20 PM by Jaewon Yim

Q. May I contact technical division directly.
A. No. Customer shall contact sales or management to request assistance.

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